How to send back xfinity equipment.

Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...

How to send back xfinity equipment. Things To Know About How to send back xfinity equipment.

To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones.Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?

Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.

Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...First, visit the Comcast website, and navigate to the equipment return section. Here, you will find a schedule pickup option. Select this option and fill in the necessary details, including your address and contact information. Once you have provided the required information, choose a convenient time and date for the pickup.

The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.How To Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. ... Then, click the Submit Order button to complete the process. A confirmation message will appear, and we'll send a tracking number to the preferred email address on your account so you can …Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue.

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …Feb 8, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it. Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y... Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Our standard UPS Ground shipping option normally has your equipment arrive within 3 - 5 days, however, due to the current delays that many carriers are experiencing at the moment, it may definitely be a bit longer than that. I would be more than happy to take a closer look, no problem at all! To continue, please reply in a private …

Mail your equipment: Xfinity also allows customers to mail their equipment back. Simply follow the instructions on their website or contact customer support for guidance on how to package and ship your equipment. Don’t forget to use a reliable shipping service with tracking to ensure the safe arrival of the items. What to Expect After …Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...

Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...

With various return options available, you can easily and conveniently return your Xfinity equipment without any hassle. In this guide, we’ll provide you with step-by-step instructions on how to safely and securely return your Xfinity equipment. When it comes to returning Xfinity equipment, you have multiple options to choose from. Whether ...I got tired of my Xfinity bill getting so expensive and called Xfinity Customer support to talk about it, and they suggested I can significantly reduce cost by eliminating all the equipment I was renting from Comcast. All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Customers who rent equipment and are eligible for a Getting Started kit can order their new equipment at xfinity.com/equipmentupdate. To see these instructions ...Feb 6, 2024 · I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device. Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).

Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad …

Returning equipment back to Xfinity will require a few steps: Find out which equipment you have to send back; Figure out how you’ll be sending the equipment back to them; Take pictures of all of your equipment before sending; First of all, make sure you ask the representative what equipment they claim to have on file that is in your possession.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.02 Nov 2023 ... I have been trying to get a label so I could send it back and they just tell you to give your equipment to a UPS worker and they will do the ...02 Nov 2023 ... I have been trying to get a label so I could send it back and they just tell you to give your equipment to a UPS worker and they will do the ...Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. Comcast Xfinity. Allows boxless UPS dropoffs. Follow these directions, under the heading “Stop by a local UPS Store.”. You may either bring your equipment to the store and a UPS representative ...Return Comcast Getting Started kit equipment · Simply bring your equipment with you to your nearest The UPS Store location and an associate will pack up and ship ...In today’s digital age, scanning letters and sending them electronically has become an essential skill. Scanning a letter starts with having the right equipment. There are various ...Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...

Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh...It's less of a hassle than you think! I'll show you how.The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Instagram:https://instagram. box opener crosswordbaystate ob gyn springfield mawest tennessee pick and pull partsgeorge strait presale fort worth Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF). inland imaging loginhow old is wral debra morgan If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ... bank of america branches in las vegas nv Start by logging into your Xfinity account and navigating to the “Equipment Returns” page. Follow the step-by-step instructions, fill out the form, and print the shipping label. Pack the equipment securely and attach the label before dropping it off at the post office.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.